Shipping policy
At Plenora, we aim to provide a reliable and transparent shipping experience for all our customers across the United Kingdom.
Processing Time
-
All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email.
-
You will receive a notification once your order has been shipped.
Shipping Rates & Delivery Estimates
📦 Standard Delivery (United Kingdom only)
-
Cost: FREE
-
Delivery Time: Estimated 2 to 4 business days after dispatch
-
All orders are shipped from our UK location, ensuring fast and local delivery.
Please note that delivery times are estimates only and may vary due to external factors such as carrier delays or public holidays.
Shipping Confirmation & Tracking
-
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number (where available).
-
You can use this tracking number to monitor the status of your delivery in real-time.
Delivery Address Accuracy
Please ensure all shipping information is accurate at the time of purchase. We cannot be held responsible for:
-
Delays caused by incorrect or incomplete addresses
-
Orders lost due to inaccurate delivery details provided by the customer
Shipping Restrictions
-
We currently offer shipping within the United Kingdom only.
-
We do not ship to PO Boxes or military addresses at this time.
Lost or Delayed Orders
If your order has not arrived within the expected delivery window, please contact us at Plenorasupp@outlook.com, and we will assist in tracking or replacing your item if necessary.
Contact Us
If you have any questions regarding shipping or delivery, feel free to contact our support team:
📧 Plenorasupp@outlook.com