Terms of service

Welcome to Plenora. These Terms of Service govern your use of our website and your purchase of products from us. By accessing or using our site, you agree to be bound by the following terms and conditions.

Please read them carefully.

1. General Information

This website is operated by Plenora. Throughout the site, the terms "we", "us", and "our" refer to Plenora. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

2. Eligibility

To use our services or make a purchase, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction.

  • Provide accurate, current, and complete information during checkout.

  • Not use our products or services for any illegal or unauthorized purpose.

3. Product Information

We strive to display product details, prices, and availability as accurately as possible. However:

  • We do not warrant that descriptions or other content are error-free.

  • We reserve the right to modify or discontinue products without prior notice.

4. Orders & Payments

  • All orders are subject to acceptance and availability.

  • Prices are listed in GBP (£) and include applicable taxes unless stated otherwise.

  • Payment must be made at the time of purchase through accepted payment methods (e.g., credit/debit cards, PayPal).

We reserve the right to:

  • Refuse or cancel any order at our discretion.

  • Limit or prohibit orders that appear to be fraudulent or suspicious.

5. Shipping & Delivery

We process orders within 1–2 business days, and delivery within the UK typically takes 2–4 business days.

Please refer to our Shipping Policy for full details.

6. Returns & Refunds

We accept returns within 30 days of delivery, and refunds are processed within 14 business days of receiving returned items, subject to inspection.

See our Return and Refund Policy for full terms.

7. Intellectual Property

All content on our website — including text, images, logos, product designs, and code — is the property of Plenora or its content suppliers and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute any content without our written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Plenora shall not be liable for any:

  • Indirect, incidental, punitive, or consequential damages

  • Loss of profit, revenue, or data arising out of your use of our site or products

Our total liability shall not exceed the amount you paid for the product in question.

9. Indemnification

You agree to indemnify, defend, and hold harmless Plenora, its directors, employees, and affiliates, from any claim or demand arising out of your breach of these Terms or your violation of any law or rights of a third party.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the UK courts.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting to this page. It is your responsibility to review these Terms periodically.

Last updated: 26 July 2025

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

📧 Plenorasupp@outlook.com
📍 65 Lionel Street, Birmingham, B3 1JE, United Kingdom